PRIVACY POLICY
AVIRAL, a welfare initiative from the AVIRAL HEALTH WELFARE TRUST, to provide physiotherapy services for the problem of knee and spine exclusively, uses effective treatment methods to ensure enhanced total body mobility. AVIRAL endeavors to promote health and healing in society. Aviral Health Welfare Trust ('we', 'us', 'our', 'AVIRAL ','Trust') values the trust placed in us by data subject ('you', 'your', 'user', 'subscriber') and therefore, we follow the highest standards of privacy guidelines to protect the information shared by you with us. This Privacy Policy describes the usage of information provided or collected, disclosed or transferred of your information by AVIRAL and/ or its subsidiary(ies) and / or affiliate(s) , which operates website/ mobile applications & other services including but not limited to delivery of information and content via any mobile or internet connected device or otherwise (collectively the 'Services').
Please keep in mind that when you provide information to us on a third-party site or platform (for example, via our website or applications like social media login (for e.g. facebook, google etc.) the information we collect is through those third-party sites linked with our websites and applications and is covered by this privacy policy, and the information the third-party site or platform collects is subject to the third-party site or platform’s privacy practices. Privacy choices you have made on the third-party site or platform will not apply to our use of the information we have collected directly through our websites or applications. Please also keep in observance that our websites and applications may contain links to other sites not owned or controlled by us and we are not responsible for the privacy practices of those sites. We encourage you to be aware when you leave our websites or applications to read the privacy policies of other sites they may collect your personal information.
REFUND & CANCELLATION POLICY
An appointment may be rescheduled or cancelled up to 24 working hours prior to scheduled date. If we do not receive your cancellation 24 hours prior, we will not be in a position to refund your donation.
User Consent
We value the trust you place in careaviral.com. That’s why we insist upon the highest standards for customer information privacy and transactions.
By using website and its services (for example, when you visit our website and read news or browse through various other portions of our websites or register via social media or via the registration form), you agree to provide consent to our collection, use and sharing of your personal information as described in this policy. In some cases, particularly if you reside in a country governed by a data protection regulation, we may ask you to provide clear consent to access our services before proceeding for further operations.
WHAT DATA IS COLLECTED
Collection and Use of Personal Information
‘Personal Information’ or ‘PII’ is defined as any information that identifies (whether directly or indirectly) to a particular individual or natural person, such as the individual’s name, postal address, email address, mobile number and any other identifier indicating to that particular person. When anonymous information is directly or indirectly associated with personal information, the resulting information also is treated as personal information. The Company respects the privacy of the users of the Services they use and is committed to reasonably protect it in all respects. The information about the user as collected by the Company are:
Information supplied by users
Information automatically tracked while navigation
Inferred information through usage and log data
Information collected from any other sources (like third party providers or social media platforms)
Information collected at the time of registration
When you register on the website or applications for the service, we ask that you provide basic personal information from you to continue to interact with you and to continue providing you the Services. Information that we collect incudes –
Name
Phone Number
Gender
Date of Birth
Age
Home Address
Email Address
Family Details
Emergency contact Details
Employment Information
Information you provide to us voluntarily:
We may collect additional information at other times, including but not limited to, when you provide feedback to AVIRAL or you change your content or email preferences, respond to a survey, or communicate with us.
Information automatically collected while Browsing/navigating through the website
USER CONTROL OVER COLLECTED DATA
We will take reasonable steps to accurately record the personal information that you provide to us and any subsequent updates, subject to any requirement for such personal information or sensitive personal data or information to be retained by law or for legitimate business purposes.
We encourage you to review, update, and correct the personal information that we maintain about you, and you may request that we delete personal information about you that is inaccurate, incomplete, or irrelevant for legitimate purposes, or are being processed in a way which infringes any applicable legal requirement. If you would like to review, change or delete personal information we have collected from you please contact the AVIRAL at the number/ email provided on the site.
Your right to review, update, correct, and delete your personal information may be limited, subject to the law of your jurisdiction:
If your requests are unreasonably excessive or repetitive,
Where the rights or safety of another person or persons would be jeopardized, or
If the information or material you request relates to existing or anticipated legal proceedings between you and us, or providing access to you would prejudice negotiations between us or an investigation of possible unlawful activity. Your right to review, update, correct, and delete your information is subject to our records retention policies and applicable law, including any statutory retention requirements.
Cookies
To improve the responsiveness of the “website” for our users, we may use “cookies”, or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the user’s individual interests using the identified computer. Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer. The only personal information a cookie can contain is information you supply. A cookie cannot read data off your hard drive. We receive and store certain types of information whenever you interact with us via the website.
Inferred Information through usage and log data
We may track certain information about you based upon your behaviour on using AVIRAL services. We use this information for conducting internal research on our users' demographics, devices, interests, and behaviour to better understand, protect and serve our users. We may also collect Your Information to track user behaviour and preferences for internal analytics and research. We may also use your information
To evaluate your interest for various genres of content, services, offers;
To perform analytics and conduct customer research, to determine your interest, for identifying content that generate sales and to analyse traffic patterns.
If you choose to post messages on social media accounts, message boards, or other message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
The above information may also be captured by keeping cookies on our websites by our affiliates for the purposes mentioned above
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on our services, we may collect and store such information.
You are providing your consent to contact you either via calls, sms or emails, and for sharing your personal information in several ways, such as in writing, online, through “click-through” agreements; orally, including through interactive voice response; or when your consent is part of the terms and conditions pursuant to which we provide you service; or when you provide us a missed call for our marketing SMS campaigns. Please note, this will override DND signups. We, however assure you that AVIRAL does not disclose your personal information to unaffiliated third parties which could lead to invasion of your privacy.
Government Agencies: We may also share your personal information with Government agencies or other authorized law enforcement agencies (LEAs) mandated under law to obtain such information for the purpose of verification of identity or for prevention, detection, investigation including but not limited to cyber incidents, prosecution, and punishment of offences.
CHANGES TO PRIVACY NOTICE
The internet is an ever evolving medium. We may alter our privacy policy from time to time to incorporate necessary changes in technology, applicable law or any other variant. In any case, we reserve the right to change (at any point of time) the terms of this Privacy Policy or the Terms of Use. Any changes we make will be effective immediately on notice, which we may give by posting the new policy on the “Site”. Your use of the Site or services offered through the Site after such notice will be deemed acceptance of such changes. We may also make reasonable efforts to inform you via electronic mail. In any case, you are advised to review this Privacy Policy periodically on the “Site”) to ensure that you are aware of the latest version.